FAQ
Frequently asked questions
Short answers — reach out anytime for nuanced help.
No. Elycan organizes information — it doesn’t replace a clinician. Always confirm decisions with your doctor.
We follow the commitments outlined in our privacy notice: secure infrastructure, data minimisation, and retention policies that evolve with regulation.
Yes, the foundational experience is intentionally free. If we ever ship optional upgrades, each will launch with clear pricing.
Multiple profiles under one login are absolutely on the roadmap — we’ll document limits before launch.
Both platforms are in scope; waitlisted parents get store links first.
Still stuck? Talk to our team.